Hi Jeanny,
Thank you for taking the time to leave us a review about our Organic Gluten-Free Teddy Bear Cookies. We're sorry to hear that the cookies didn't meet your expectations and that they were too hard.
We take all feedback seriously and we're always looking for ways to improve our products. We apologize for any inconvenience caused and we'll make sure to take your feedback into consideration when making future batches.
Thank you for choosing Foodcraft and for your support. We value your feedback and we hope that you'll give us another chance to serve you better in the future.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
Foodcraft Team