有機活性德國酸菜 - 400g

Dear Sigrid,

Thank you for sharing your feedback on our Unpasteurized Organic Living Sauerkraut - 350g. We appreciate your input and regret to hear that your experience with the product did not meet your expectations.

We understand your concerns regarding the texture of the sauerkraut. The organic cabbage used in our sauerkraut can indeed have a firmer texture, which may not appeal to everyone. We apologize for any disappointment this may have caused.

To address your preference for a softer texture, we recommend trying our Unpasteurized Living Original Sauerkraut - 400g (link: https://www.foodcraft.hk/products/unpasteurized-living-original-sauerkraut-400g) . This variation features a cabbage that is known for its softer consistency, which may align better with your taste preferences.

We strive to provide products that cater to a variety of tastes, and your feedback helps us improve and offer a better experience to our customers.

If you would like to try the Unpasteurized Living Original Sauerkraut or if there is anything else we can assist you with, please do not hesitate to reach out to us. Your satisfaction is important to us, and we are here to ensure that you have a positive experience with our products.

Thank you for bringing this to our attention, Sigrid. We value your feedback and hope to have the opportunity to better serve you in the future.

Warm regards,
Foodcraft Team

Dear Amy,

Thank you for taking the time to leave a 5-star review for our Unpasteurized Organic Living Sauerkraut. We're happy to hear that you enjoyed the product and appreciate your support.

Our Unpasteurized Organic Living Sauerkraut is one of our best selling sauerkrauts, and we're delighted that you enjoyed it too. Our sauerkraut is special because it's unpasteurized, which means that the living cultures can stay active and provide you with all the health benefits of fermented foods.

We're also glad to hear that you found our selection to be of high quality and that you had an outstanding experience with our service. At Foodcraft, we're committed to providing our customers with healthy and delicious food options, as well as excellent customer service, and we're delighted that we met your expectations.

Thank you again for your support and for sharing your positive experience with us. If you have any further feedback or suggestions, please don't hesitate to let us know. We look forward to serving you again soon.

Best regards,
Foodcraft Team

Thank you for your 5 star review!

Always a pleasure, Maureen! We hope for you to enjoy each time you visit, come join us at our classes on fermenting foods! :)